Contact

Tick what you need, and tell us the rest in your own words.

1.0

Start a project

Tick what you need, tell us roughly what it can cost, and write the rest in your own words.

1.0What do you need
2.0What can it cost
3.0Who are you
4.0The brief

Read by the four of us. Never added to a list.

2.0

Before you write

What we need to know, and what happens once we have it.

What we need to know

  1. 1.0 What the company does and who buys from it One paragraph is enough.
  2. 2.0 What the current identity gets wrong Be specific: the eleven logo versions, the sign nobody can read.
  3. 3.0 Who has to approve the new one Names and roles. A board changes the timetable.
  4. 4.0 When it has to be in use A launch, an opening, a merger, a deadline you did not choose.
  5. 5.0 A budget band So we scope honestly instead of guessing.

What happens next

  1. 01 We reply With whether it is a fit, and if not, who we would send you to. 2 working days
  2. 02 A first call You talk, we ask questions, nobody presents anything. 45 minutes
  3. 03 A proposal The scope, the fee, the weeks and the people, on two pages. 1 week
  4. 04 The start date Held from the deposit, first workshop in the diary. On signing

We pass on work that only needs a logo, on pitches, and on anything that has to be finished in under eight weeks. We will say so in the first reply and point you somewhere better.

3.0

Visit the studio

Two afternoons a week the table is clear and the wall is pinned with what shipped last.

The end of the long table under the window
The flat file, one drawer open

The studio is on the third floor of a brick loft on Randolph Street, ten minutes from the Loop. Two afternoons a week we keep the long table clear for visitors, and the wall stays pinned with whatever shipped last.

Where

1140 W Randolph St, third floor
Chicago, IL 60607

Open

  • Tuesday 2pm to 5pm
  • Thursday 10am to 1pm
  • Other days By appointment

Pinned on the wall

  • The last three identity systems, printed at one scale
  • The Halden Bank sign family, full size
  • Every guidelines book we have made, on one shelf
Ask for a time

Visits run about an hour. Bring the old logo, the sign nobody can read, and the deck that made you write to us.